IT works better when your provider knows your business.
Australian owned and established in 2015, Bang IT Solutions helps Australian organisations manage their technology.
Our Australian-based technical team supports the systems businesses rely on every day — from users and Microsoft 365 to security, cloud infrastructure, voice and connectivity.
Talk to our team →We’d rather understand the environment than just close the ticket.
A support request often makes more sense when you understand the systems, people and decisions around it.
That is why we prefer ongoing relationships where our team can get to know the client’s environment rather than treating every issue as an isolated problem.
It gives us context when something goes wrong, helps us identify recurring problems and makes it easier to plan improvements rather than continually reacting to the same issues.
Australian-based support, without the offshore handball.
When a client contacts Bang IT, their technical support is handled by our Australian-based team.
We don’t offshore our technical support. The engineers supporting users are part of the same team responsible for understanding and managing the environment.
Our standard support hours are 8:30am to 5:30pm Sydney time, Monday to Friday, excluding NSW public holidays, unless another arrangement has been agreed.
The job is bigger than fixing computers
Modern business IT brings together users, devices, Microsoft 365, security, cloud infrastructure, internet connectivity, backups and communications.
Changes in one area can affect another, which is why we prefer to look at the environment as a whole rather than treating each technology in isolation.
Explore Managed IT →business
Technology has changed. The fundamentals haven’t.
Bang IT Solutions was founded by Peter Tomlinson in 2015. Since then, the technology businesses depend on has changed significantly — cloud services have replaced many traditional servers, Microsoft 365 has become central to everyday work and cyber security has become a much larger part of managing an IT environment.
Our services have evolved with those changes, but the basic approach remains the same: understand the client’s environment, provide straightforward advice and be there when technical help is required.
We continue to work with organisations that want an IT provider they can build a long-term relationship with rather than constantly starting again with someone new.
What clients can expect
Straight answers
Explain the issue and the options in language people can actually understand.
Technical ownership
Take responsibility for working through the technical problem rather than unnecessarily passing the client between people.
Proactive thinking
Look for recurring issues, ageing systems and opportunities to improve the environment rather than waiting for everything to fail first.
Long-term relationships
Build knowledge of the organisation over time so decisions can be made with more context.
Sydney and the Central Coast
Bang IT supports organisations across Australia, with local offices in Sydney and on the NSW Central Coast.
Sydney
Tower 3, Level 17300 Barangaroo Ave
Barangaroo NSW 2000
Central Coast
16 Church StTerrigal NSW 2260
Phone: 1300 770 035
Many IT services can be delivered remotely, while onsite attendance can be arranged where required and agreed.
One team across the wider IT environment
See how we work with our clients
The best way to understand an IT provider is to see how they approach real environments and real business requirements.
What our clients say
Trusted by businesses across Australia
See what businesses we support say about working with Bang IT.
Looking for an IT provider that gets to know your business?
Tell us about your current environment, what is working and what you would like to improve.
Talk to our team →