Client Support
Need help with an IT issue?
If you’re an existing Bang IT client, choose the support option that works best for you. For most issues you can log a ticket, email us, or call during standard support hours.
Call support
1300 770 035
Call during standard support hours if you’d prefer to speak with the team.
Call 1300 770 0358:30am-5:30pm Sydney time, Monday to Friday, excluding NSW public holidays.
Log a support request
Tell us what is happening and who is affected.
* Required fields
Standard support hours
8:30am-5:30pm Sydney time, Monday to Friday, excluding NSW public holidays.
After-hours support is not included unless a separate arrangement has been agreed.
Help us resolve it faster
- Who is affected
- Device name or type, if known
- What you were trying to do
- The exact error message
- When the issue started
- Whether anyone else is affected
- A screenshot, where useful
- Your best callback number, if needed