Helping a growing recruitment company introduce hot desking and flexible working

The challenge

A growing Australian recruitment company was beginning to outgrow its existing office. Most employees still used fixed desktop PCs, tying individual users to particular desks.

There was also no practical work-from-home arrangement because staff relied on those office-based computers. Employees increasingly wanted more flexibility around where they worked.

Rather than immediately moving to a larger office, the business wanted to make better use of its existing space, introduce hot desking, enable working from home and modernise an ageing desktop fleet. The technology needed to support a more flexible way of working rather than dictate where employees could work.

What Bang IT did

Bang IT helped the company move from fixed desktop PCs to a laptop-based working model, replacing the ageing desktop fleet with business laptops.

Shared desks throughout the office were standardised with two monitors, a docking station, a keyboard and a mouse. Staff could bring their laptop into the office, choose an available desk and connect to the dock for a consistent dual-screen workspace.

Each laptop became the employee’s primary computer, so users could also take their device home and work remotely instead of depending on a desktop left in the office.

The outcome

The new hardware model enabled both hot desking and flexible working. Staff no longer needed permanently assigned desks, allowing the organisation to make better use of its existing office as different employees worked from home on different days.

Employees gained the work-from-home flexibility they had been asking for. Standardising laptops, docks, monitors and desk equipment also created a more consistent experience for users and a more straightforward environment for IT support.

The project shows how a hardware refresh can support a broader change in how a business operates, rather than simply replacing old computers with new ones. It also reflects the ongoing work of Managed IT: adapting technology as business needs change.

If your team’s technology needs to support a different way of working, talk to our team.